At Bathtranquil, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
Information We Collect
- Personal Information: When you place an order, create an account, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details.
- Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior on our website.
How We Use Your Information
- Order Fulfillment: To process and ship your orders, communicate with you about your purchase, and handle returns or refunds.
- Customer Support: To respond to your inquiries and provide customer service.
- Marketing: To send promotional emails about new products, special offers, or updates if you opt in to receive such communications.
- Improvement: To analyze website performance, improve our services, and enhance your shopping experience.
Cookies
We use cookies to improve your browsing experience and personalize your interactions with our website. Cookies help us understand your preferences and track usage patterns. You can disable cookies in your browser settings, but this may affect the functionality of our website.
Data Sharing
- Third-Party Services: We may share your information with trusted third parties, such as payment processors and shipping providers, solely to fulfill your orders.
- Legal Compliance: We may disclose your information if required to comply with legal obligations or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access and Update: You have the right to access and update your personal information stored with us.
- Delete Data: You can request the deletion of your personal information unless it is required for legal or contractual obligations.
- Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly at service@bathtranquil.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Email: service@bathtranquil.com
Address: 2A Charing Cross Road, London, England, WC2H 0HF
Your trust is important to us, and we are committed to protecting your privacy.